Project: Investigative Services

Stage 1

On behalf of the Property Services IRC, Artibus Innovation is reviewing and updating the CPP30607 Certificate III in Investigative Services qualification and 18 units of competency.

The aims of this project are:

  1. to transition and update the qualification to align with the 2012 Standards for Training Packages and the COAG Industry and Skill Council directives
  2. to review and update the qualification in line with industry and training needs.

The Certificate III in Investigative Services leads to the occupation of Private Investigator or Private Inquiry Agent. This occupation typically conducts investigations as directed by clients, such as those outside of the scope of policing. Areas of investigative work may be broad-ranging and important for resolving legal issues, including:

  • fraud detection, insurance fraud and investigation,
  • OHS investigations,
  • family law,
  • consuming investigations, and
  • missing people investigations.

Clients may include government agencies, businesses and general members of the public.

Changes in the technology used in the security industry have decreased the demand for private investigators. However, this is also giving rise to a demand for Private Investigation services to operate in the online environment, particularly for investigations of online fraud.

A Technical Advisory Group (TAG), Chaired by Property and Services IRC member John Fleming, has been established to provide key input on the:

  • suitability of packaging of the qualifications
  • unit relevancy and content, and:
    • Does there need to be more focus on online investigations in the qualification?
    • Does the pathway for the Certificate III in Investigative Services need to be better articulated to align with broad regulatory scopes of work?
    • Is this qualification AQF level (level 3) an accurate reflection of its position in the security qualifications pathway?

Last updated: October 2018
This project has had 101 visitors.

Stage 1
  • project planning
  • stakeholder engagement and consultation
  • establish a technical advisory group (TAG)
Public consultation and feedback
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Project Downloads

The following is a list of the training package components being considered in this project:


  • CPP30607 Certificate III in Investigative Services

Units of Competency:

  • BSBFLM303C Contribute to effective workplace relationships
  • BSBSMB301 Investigate micro business opportunities
  • BSBWOR301A Organise personal work priorities and development
  • CPPSEC3001A Maintain workplace safety in the security industry
  • CPPSEC3009A Prepare and present evidence in court
  • CPPSEC3012A Store and protect
  • CPPSEC3026A Work effectively in investigative services
  • CPPSEC3027A Develop investigative plan
  • CPPSEC3028A Compile investigative report
  • CPPSEC3029A Provide quality investigative services to clients
  • CPPSEC3030A Conduct surveillance
  • CPPSEC3031A Organise and operate a surveillance vehicle
  • CPPSEC3032A Gather information by factual investigation
  • CPPSEC3033A Conduct interviews and take statements
  • CPPSEC3034A Operate information gathering equipment
  • FNSMCA304 Locate subjects
  • PSPPCY004 Support policy implementation
  • PSPREG003 Apply regulatory powers

The following is a list of milestones for this project:

Milestones have not been set for this project yet.

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Project Contact
Project Manager: Linda Arnold