Project: Investigative Services

Stage 4

On behalf of the Property Services IRC, Artibus Innovation has reviewed and developed the CPP30607 Certificate III in Investigative Services qualification and 9 units of competency.

The aims of this project are:

  1. to transition and update the qualification to align with the 2012 Standards for Training Packages and the COAG Industry and Skill Council directives
  2. to review and update the qualification in line with industry and training needs.

The Certificate III in Investigative Services leads to the occupation of Private Investigator or Private Inquiry Agent. This occupation typically conducts investigations as directed by clients, such as those outside of the scope of policing. Areas of investigative work may be broad-ranging and important for resolving legal issues, including:

  • fraud detection, insurance fraud and investigation,
  • OHS investigations,
  • family law,
  • consuming investigations, and
  • missing people investigations.

Clients may include government agencies, businesses and general members of the public.

Changes in the technology used in the security industry have decreased the demand for private investigators. However, this is also giving rise to a demand for Private Investigation services to operate in the online environment, particularly for investigations of online fraud.

Key points/recommendations

  • the Certificate II packaging design has been updated to provide packaging options that align with the four main occupations at this entry level:  access control technician, installation technician, security salesperson and service technician:
    • the construction Whitecard unit and ICT WHS unit (which is a prerequisite for cabling registration) should be used in the core to provide maximum flexibility for technical security technicians
    • ICTTEN207 Install and test internet protocol devices in convergence networks has been included in the elective listing to provide coverage of internet protocol (IP) networks which is an emerging area
  • the Certificate III qualification requires the Certificate II as a new entry requirement and includes in the core: a new unit (CPPSEC3053) to cover cyber security, and an imported unit (ICTTEN416) to cover IP networks
  • the Certificate II and III qualifications do not automatically result in cabling registration, however packaging arrangements allow it if required
  • the Certificate II and III qualifications will not be equivalent to their superseded versions
  • units have been updated, developed or imported to incorporate new terminologies and technologies, eg around video surveillance systems (VSS), IP networks and cyber security
  • overall, feedback on the qualifications was supportive with only minor modifications required.

Last updated: June 2019
This project has had 507 visitors.

Public consultation and feedback
This project is now moving through our quality assurance, approval and release stages. To provide continued feedback during this period, please use the contact details below. To keep up-to-date, sign up to our newsletter here.
Project Downloads

The following is a list of training package components linked to this project:


  • CPP30607 Certificate III in Investigative Services

Units of Competency:

  • CPPSEC3026 Work effectively in investigative services
  • CPPSEC3027 Develop investigation plans
  • CPPSEC3028 Develop factual investigation reports
  • CPPSEC3030 Conduct covert surveillance operations
  • CPPSEC3031 Organise and operate surveillance vehicles
  • CPPSEC3032 Conduct factual investigations
  • CPPSEC3033 Conduct interviews and take statements to support investigations
  • CPPSEC3XXX Develop surveillance investigation reports
  • CPPSEC3XXX Investigate and locate subjects

The following is a list of milestones for this project:

Milestones have not been set for this project yet.

The TAG Members page is not currently available.

The research section is not currently available.

The have your say page is not yet available. This is an experimental page.

We would like to hear your final thoughts on the drafts of the qualification and their units of competency (proposed training package components).
Project Contact
Project Manager: Linda Arnold