Project: Shopfitting

Stage 1
Project commencement
and planning
Stage 2
Consultation on
Draft 1
Stage 3
Validation
draft
Stage 4
Quality
assurance
Stage 4

Shopfitting

While traditional construction skills remain at the core of shopfitting, the profession increasingly requires a wider range of skills and knowledge.

Shopfitters need to make use of rapidly evolving technology, including computer-controlled component manufacture and computer-aided drafting and design.

Shopfitting requires more than just a purely utilitarian approach to the installation of counters, displays, shelves, lighting and other fixtures. Rising competition, including from online businesses, is driving retail and service industries to develop commercial spaces not just for efficient delivery of goods and services but also to enhance customer experience and engagement.

The regulatory environment has changed. Shopfitters need to be familiar with the new National Construction Code and with stronger regulations for disability access and customer and worker health and safety.

This changing environment means that the national qualification and units of competency that support shopfitting need to be reviewed. Artibus Innovation has been commissioned to manage this project under the direction of the Construction, Plumbing and Services IRC.

We are seeking input from employers, workers, regulators, trainers and industry bodies to help us review the Certificate III in Shopfitting. We want your advice on the structure of this qualification. Are the core and elective units appropriate? Should any be added or removed?

We'd also like your feedback on the content within each unit of competency. Units that are native to this qualification (CPCCSH3001–3010) need to be reviewed and updated to better cover the skills and knowledge required by industry in the 2020s (the latest drafts are available here). Units that have been imported from other qualifications need to be assessed as to whether they still fit the needs of this qualification.

Join the discussion

CONSULTATION WORKSHOPS

On behalf of the Construction, Plumbing and Services Industry Reference Committee, Artibus Innovation invites you to attend the following workshops.

These workshops are to review the Certificate III in Shopfitting.

We are seeking input from employers, workers, regulators, trainers and industry bodies to help us review the CPCCSH3001 - 3010 transitioned units of competency within the Certificate III in Shopfitting. We want your advice on the structure of this qualification.

The aim of the review is to update the qualification to meet industry needs and align the licensing requirements across jurisdictions and streamline through removal of obsolete, duplicate, superfluous units of competency.

You can download the units at the bottom of this page.

Please register to attend any of the following forums here.

  • Thursday 7th November 2019, 9.00 am - 11.00 am
  • Construction Training Centre
  • 460/492 Beaudesert Rd, Salisbury QLD 4107
  •  
  • Friday 8th November 2019, 7.30 am - 9.30 am
  • Tallebudgera SLSC
  • 1505 Gold Coast Hwy, Palm Beach QLD 4221
  •  
  • Tuesday 12th November 2019, 1.00 pm - 3.00 pm
  • TAFE NSW - Room A201, 2nd Floor, Building A
  • 73 East St, Lidcombe NSW 2141, Lidcombe NSW 2141
  •  
  • Wednesday 13th November 2019, 12.00 pm- 2.00 pm
  • Construction Industry Training Board (To be confirmed)
  • 1st Floor, 5 Greenhill Road, Wayville SA 5034
  •  
  • Thursday 14th November 2019, 10.00 am - 12.00 pm
  • Plumbing Industry Climate Action Centre - Training Room 7
  • 306 Albert Street, Brunswick VIC 3056
  •  
  • Monday 18th November 2019, 2.00 pm - 4.00 pm (Queensland time)
  • Webinar
  • Register in advance for this meeting.
  • After registering, you will receive a confirmation email containing information about joining the webinar.

Please share this information with anyone else in your networks with an interest in the shopfitting qualification.

Contact us

You can send feedback, comments and suggestions to the project manager, Tony Saad (tonys@artibus.com.au). For general enquiries, please contact Artibus Innovation. Email: enquiries@artibus.com.au. Phone: 03 6218 2841. To keep informed of progress in this and other Artibus projects, please subscribe to our newsletter.

Shopfitting

While traditional construction skills remain at the core of shopfitting, the profession increasingly requires a wider range of skills and knowledge.

Shopfitters need to make use of rapidly evolving technology, including computer-controlled component manufacture and computer-aided drafting and design.

Shopfitting requires more than just a purely utilitarian approach to the installation of counters, displays, shelves, lighting and other fixtures. Rising competition, including from online businesses, is driving retail and service industries to develop commercial spaces not just for efficient delivery of goods and services but also to enhance customer experience and engagement.

The regulatory environment has changed. Shopfitters need to be familiar with the new National Construction Code and with stronger regulations for disability access and customer and worker health and safety.

This changing environment means that the national qualification and units of competency that support shopfitting need to be reviewed. Artibus Innovation has been commissioned to manage this project under the direction of the Construction, Plumbing and Services IRC.

We are seeking input from employers, workers, regulators, trainers and industry bodies to help us review the Certificate III in Shopfitting. We want your advice on the structure of this qualification. Are the core and elective units appropriate? Should any be added or removed?

We'd also like your feedback on the content within each unit of competency. Units that are native to this qualification (CPCCSH3001–3010) need to be reviewed and updated to better cover the skills and knowledge required by industry in the 2020s (the latest drafts are available here). Units that have been imported from other qualifications need to be assessed as to whether they still fit the needs of this qualification.

Summary of development

While traditional construction skills remain at the core of shopfitting, the profession increasingly requires a wider range of skills and knowledge.

Shopfitters need to be confident in using rapidly evolving technologies such as computer-aided design and fabrication. They need to be familiar with new materials and modular products. They need to understand the requirements of the National Construction Code and other regulations.  

Shopfitting requires more than just a purely utilitarian approach to the installation of counters, displays, shelves, lighting and other fixtures. Rising competition, including from online businesses, is driving retail and service industries to focus on the use of commercial spaces not just for efficient delivery of goods and services but also to enhance customer experience and engagement.  

An industry-led review has been undertaken to ensure that the Certificate III in Shopfitting meets the need of this changing environment. 

Late last year, face-to-face forums were held in Brisbane, Sydney and Melbourne and an online survey was conducted to gather industry advice on proposed updates to the Certificate III in Shopfitting. In response to this and other industry feedback, changes have been made at the qualification and unit level. 

Key outcomes

Tool use

The current qualification does not include a unit covering the safe use of power and hand tools.  In response to strong industry advice that this is needed, CPCCCA2002 Use carpentry tools and equipment has been added as an elective. (This unit is awaiting endorsement as part of the Carpentry and Joinery Project and can be downloaded here.)  The unit’s prerequisite, CPCCWHS2001 Apply WHS requirements, policies and procedures in the construction industry, has also been added to the electives.

CNC

Several employers reported that the qualification does not address computer numerical control (CNC) skills and knowledge in sufficient detail.

CPCCSH3001 Fabricate shopfitting components using CNC machines has been reviewed and expanded to include additional skills in CNC programming. Additional CNC skills and knowledge have been added to CPCCSH3004 Assemble internal shopfitting units and prepare for transport.

Other changes

CPCCSH3006 Prepare shopfittings and surfaces and apply liquid finishes now specifically includes metal and concrete surfaces and roller finish. CPCCSH3008 Install internal shop walls and fixtures now specifies fixing, bracing and strengthening skills. CPCCSH3007 Install prefabricated internal shopfitting units specifies fitting and scribing skills for built-in units. Glass installation has been removed from CPCCSH3008 Install internal shop walls and fixtures as this is covered in CPCCSH3002 Fabricate and assemble shopfront structures.

Performance Evidence

We received advice from industry on appropriate requirements for assessing competency. See each unit for specific details on the volume and frequency of assessment evidence.

Key issues for industry consideration

In our recently completed validation stage, we asked industry to assess whether the training package components:

  • meet industry expectation of the skills required for shopfitting
  • provide flexibility for learners to choose occupational pathways
  • are deliverable by RTOs, achievable by learners and meet industry needs.

That stage is now complete.  

Consultation Strategy

Our consultation strategy is based on the principles of:

  • open and inclusive industry participation 
  • allowing industry to drive and influence change
  • transparency in communicating changes and the reasoning behind them
  • transparent, fair and evidence-based systems for addressing conflicting views

We allow at least a four-week time frame for consultation on draft one and at least two-weeks for the final (validation) draft.

About shopfitting

While traditional construction skills remain at the core of shopfitting, the profession increasingly requires a wider range of skills and knowledge.

Shopfitters need to be confident in using rapidly evolving technologies such as computer-aided design and fabrication. They need to be familiar with new materials and modular products. They need to understand the requirements of the National Construction Code and other regulations.  

Shopfitting requires more than just a purely utilitarian approach to the installation of counters, displays, shelves, lighting and other fixtures. Rising competition, including from online businesses, is driving retail and service industries to focus on the use of commercial spaces not just for efficient delivery of goods and services but also to enhance customer experience and engagement.  

An industry-led review has been undertaken to ensure that the Certificate III in Shopfitting meets the need of this changing environment. 

Project status

Late last year, face-to-face forums were held in Brisbane, Sydney and Melbourne and an online survey was conducted to gather industry advice on proposed updates to the Certificate III in Shopfitting. In response to this and other industry feedback, changes were made at the qualification and unit level. 

In our recently completed validation stage, we asked industry to assess whether the updated training package components:

  • meet industry expectation of the skills required for shopfitting
  • provide flexibility for learners to choose occupational pathways
  • are deliverable by RTOs, achievable by learners and meet industry needs.

There is industry consensus that the qualification and units are fit for purpose.  

What happens next

As a result of recent AISC rulings, CPCCWHS1001 Prepare to work safely in the construction industry will be removed as a core unit from this qualification.

The training package components will undergo a quality assurance process before being submitted to the AISC for endorsement. 

Last updated: March 2020
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Public consultation and feedback
Public consultation and feedback is closed. If you would like to contact us about this project, please follow the details as listed below.
Project Downloads
CPC30120 Certificate III in Shopfitting
Units of Competency - Shopfitting
Project Contact
Contact: Artibus Innovation